I've already tried going through all the troubleshooting pages, but I know I'm just missing the database part. Re-running the 10.3.2 Lansweeper Setup file will have the "Upgrade" option greyed out. If I try the Advanced install and uncheck the "New Lansweeper" options, it says "No existing Lansweeper LocalDb database found". I still have the lansweeperdb.mdf file present, and I have old backups if needed too. In , it showed that the LocalDB instance was deleted: However, the biggest question mark is that in Services.msc, I do not see the Lansweeper LocalDB Service! I used to be able to access the database in SSMS using Windows Authentication, but that doesn't work anymore and I don't know the password to lansweeperuser (I did try mysecretpassword0*). The errorlog shows that the database server could not be found. For reference, we use an SQL Server (localdb)\.\LSInstance and we only use this one server for Lansweeper. I found that this was due to the update somehow deleting our database instance. However, now it is stuck at "Update in progress". We were previously on 10.2.4 and we upgraded to 10.3.2. I sent an email to support too, but thought I'd run over here in case this was an easy fix.
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